Terms And Conditions

1.   INTRODUCTION

1.1 - If you buy goods on our site you agree to be legally bound by this contract.

1.2 - This contract is only available in English. No other languages will apply to this contract.

1.3 - When buying any goods you also agree to be legally bound by:

(a) Our website terms and conditions and any documents referred to in them; and

(b) Extra terms which may add to, or replace some of, this contract.  We will contact you to let you know if we intend to do this by giving you one month's notice.

 

All of the above documents form part of this contract as though set out in full here.

 

2. YOUR PRIVACY AND PERSONAL INFORMATION

2.1 - Our Privacy Policy is available at https://sagacious.me/useful-link/privacy-policy 

2.2 - Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

 

3. ORDERING GOODS FROM US

3.1 - Below, we set out how a legally binding contract between you and us is made.

3.2 - You place an order on our website. Please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us.

3.3 - When you place your order at the end of the online checkout process we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted.

3.4 - We may contact you to say that we do not accept your order. This is typically for the following reasons:

(a) The goods are unavailable;

(b) We cannot authorise your payment; 

(c) You are not allowed to buy the goods from us;

(d) We are not allowed to sell the goods to you;

(e) You have ordered too many goods; or 

(f) There has been a mistake on the pricing or description of the goods. 

3.5 - We will only accept your order when we email you to confirm this (Confirmation Email). At this point:

(a) A legally binding contract will be in place between you and us; and

(b) We will dispatch the goods to you.

 

4. USE OF COMPANY LOGO/DESIGN

4.1 - You acknowledge you are the Director, Owner, Staff member, Nominated Agency or any other persons and have full authorisation to use said logo/design.

4.2 - We shall not be responsible for any matters which may arise to use of a logo/design to which you have acknowledged in point 5.1

4.3 - We reserve the right to request further information/authorisation in writing for use of said logo/design at any time.

 

5. RIGHT TO CANCEL

5.1 - You have the right to cancel this contract before the order get dispatched without giving any reason.

5.2 - The cancellation period will expire after the dispatch of the order is complete.

5.3 - To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (eg a letter sent by post, fax or email) using the contact details at the top of this contract.

5.4 - To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

 

6. EFFECTS OF CANCELLATION

6.1 - If you cancel this contract, we will reimburse to you all payments received from you. 

6.2 - We may make a deduction from the reimbursement for loss in value of any goods used, if the loss is the result of unnecessary reason provided by you. 

6.3 - We will make the reimbursement within 5-7 working days.

6.4 - We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

  

7. DELIVERY 

7.1 - We use Fedex Cross Boarder and DHL to deliver our goods, however in certain circumstances we may also use different delivery partners.

7.2 - The estimated date  for delivery of the goods is set out in the Confirmation Email  

7.3 - If something happens which:

(a) is outside of our control; and

(b) affects the estimated date of delivery;

We will let you have a revised estimated date for delivery of the goods. 

7.4 - Delivery of the goods will take place when we deliver them to the address that you gave to us.

7.5 - Unless you and we agree otherwise, if we cannot deliver your goods within 30 days, we will:

(a} let you know;

(b) cancel your order; and

(c) give you a refund.

7.6 - You are responsible for the goods when delivery has taken place. In other words, the risk in the goods passes to you when you take possession of the goods.

 

8. PAYMENT 

8.1 - We accept all major credit cards and payment methods. 

8.2 - We will do all that we reasonably can to ensure that all of the information you give us when paying for the goods is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy (see clause 3) or breach by us of our duties under applicable laws we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.

8.3 - Your credit card or debit card will only be charged when the order has been accepted.

8.4 - All payments by credit card or debit card need to be authorised by the relevant card issuer. We may also need to use extra security steps via:

(a) - Verified by Visa; 

(b) - Mastercard®SecureCodeTM; or 

(c) - American Express SafeKey. 

8.5 - If your payment is not received by us and you have already received the goods, you:

(a) must pay for such goods immediately; or

(b) must return them to us as soon as possible. If so, you must keep the goods in your possession, take reasonable care of them (including ensuring that you follow any instructions or manuals given with the goods) and not use them before you return them to us.

8.6 - If you do not return any goods (such as where you have not paid for them) we may collect the goods from you at your expense. We will try to contact you to let you know if we intend to do this. 

8.7 - Nothing in this clause affects your legal rights to cancel the contract during the ‘cooling off’ period under clauses 5 and 6.

8.8 - The price of the goods:

(a) is in US Dollar ($)

(b) includes all the applicable rate; and 

(c) does not include the cost of:

(d) delivering the goods (your delivery options and costs will be displayed on our website before you place your order); and

 

9. NATURE OF THE GOODS

9.1- The Consumer Rights Act gives you certain legal rights (also known as ‘statutory rights’), for example, the goods:

(a) are of satisfactory quality;

(b) are fit for purpose; and

(c) match the description, sample or model.

 

9.2 - We must provide you with goods that comply with your legal rights. 

9.3 - The packaging of the goods may be different from that shown on the site.

9.4 - While we try to make sure that the colours of our goods are displayed accurately on the site, the actual colours that you see on your computer may vary depending on the monitor that you use.

9.5 - Any goods sold:

(a) at discount prices;

(b) as remnants; or 

(c) as substandard;

will be identified and sold as such. Please check that they are of a satisfactory quality for their intended use.

  

10. END OF THE CONTRACT 

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

 

11. LIMIT ON OUR RESPONSIBILITY TO YOU

 

 11.1 - Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:

(a) losses that:

 

(i) were not foreseeable to you and us when the contract was formed;

(ii) that were not caused by any breach on our part;

(b) business losses; and

(c) losses to non-consumers.

 

12. DISPUTES

12.1 - We will try to resolve any disputes with you quickly and efficiently through arbitration.

12.2 - If you are unhappy with:

(a) the goods;

(b) our service to you; or

(c) any other matter,

please contact us as soon as possible.

 

13. THIRD PARTY RIGHTS 

No one other than a party to this contract has any right to enforce any term of this contract.